Pricing

All prices on our website are quoted in pounds sterling (£). Prices may be subject to change without notice, but we will always inform you of any price change prior to processing your order. Any pricing structures seen on our website may differ if your order requires express delivery or is bespoke in any way. This is because stock of delivery issues may cause an increase in price and because sometimes our suppliers change prices without warning, and we are not able to update prices instantaneously. You will be fully informed of your price or change in before your order is confirmed. This may be after payment. We have the rights to cancel any order at any time.

All delivery is charged to a UK address or an estimated international delivery charge. If you have requested delivery outside of the UK, or if your postcode is outside standard delivery zones, please note that you may have to pay extra delivery at a later stage when we know the total cost of the order. This extra charge may be added after your initial payment, due to change in weight of delivery for example.

If after payment, a pricing error or anomaly is made apparent we maintain the right to cancel any order. If this situation occurs the customer will be contacted by a member of our team and informed of the mistake in writing, and we will assess all options to give you the best service.

Payment terms

We accept all major credit and debit cards .

We also accept payment by Bank Transfer

Orders will not be processed until payment has cleared.

Orders

Once your payment has been received, we will send you a visual proof for you to check carefully and approve before we customise. Once your visual proof has been approved we start processing the order immediately and although we try and accommodate further changes or cancellations, we can’t guarantee that we will complete them and you may be liable for the full order price. The visual proof is the final process in your order and contains all the detailed customisation and garment details, it is vital that you review this properly. After confirmation changes may not be possible, and any mistakes will be your responsibility.

Online & Offline ordering – products, sizes, colours, printing techniques and templates

Please note, we order blank clothing, garments and products from wholesaler distributors, and then customise these items with printing and embroidery for our clients. All sizes and colours shown online on the catalogues are not under our control, and we cannot be held accountable for colour variations from on screen colours to real product colours, nor can we be held responsible for sizing issues. We do our very best with our Quality Controls to manage these rare problems. We highly recommend ordering samples to ensure these size and colour problems are not encountered. Please also note that, if a specific colour or size is not available, with orders, if we have not got the time to contact you, we may swap the garment or product for an alternative in a similar colour and style and size, in order to fulfil your order. All Online Orders will be processed with either DTG, Screen Printing, Transfer or Vinyl Printing, whatever is deemed suitable for your order by our print team. By accepting our terms and conditions, you understand, agree and accept any change we make in the fulfilment of your order, with no rights of refund.